Frequently Asked Questions

If you have purchased a digital download you will be notified via email once your purchase is complete. If for some reason you did not receive the confirmation email with download link, you can access your downloads from the My Downloads page located under the “My Account” drop-down menu.

If you placed your order within the last 48 hours your tracking information might not be in the USPS system yet. If it has been longer than 48 hours since your purchase please contact the USPS in your area directly.

Yes, you can find our current publicly active coupon codes on our Current Special Offers page. Also, customers can ear bonus coupon codes from making purchases on the site.

No, you are not required to sign up on the website before placing a order. Although, if you are purchasing something that is a digital download signing up is recommended. With having your account you can access much more than you can as a guest. (i.e. Order History, Digital Downloads, Wish-lists, etc.)

We ship orders every Tuesday and Thursday of each week. For US orders, once we have created a shipping label an email is sent to the email you provided at the time of checkout with tracking info of your package. You should receive this email no later than 3 business days from the time of your order. Please be advised that this email may be sent to your spam/junk email folder so be sure to check that and also advise your email service that our email address is not Spam so it does not happen in the future. If you have not received an email containing your tracking info within 3 business days of placing your order then please email sales@earwormentertainment.com for an update on your package.

If you have purchased a digital download you will be notified via email once your purchase is complete. If for some reason you did not receive the confirmation email with download link, you can access your downloads from the My Downloads page located under the “My Account” drop-down menu.

If you placed your order within the last 48 hours your tracking information might not be in the USPS system yet. If it has been longer than 48 hours since your purchase please contact the USPS in your area directly.

Yes, you can find our current publicly active coupon codes on our Current Special Offers page. Also, customers can ear bonus coupon codes from making purchases on the site.

No, you are not required to sign up on the website before placing a order. Although, if you are purchasing something that is a digital download signing up is recommended. With having your account you can access much more than you can as a guest. (i.e. Order History, Digital Downloads, Wish-lists, etc.)

We ship orders every Tuesday and Thursday of each week. For US orders, once we have created a shipping label an email is sent to the email you provided at the time of checkout with tracking info of your package. You should receive this email no later than 3 business days from the time of your order. Please be advised that this email may be sent to your spam/junk email folder so be sure to check that and also advise your email service that our email address is not Spam so it does not happen in the future. If you have not received an email containing your tracking info within 3 business days of placing your order then please email sales@earwormentertainment.com for an update on your package.

If you have purchased a digital download you will be notified via email once your purchase is complete. If for some reason you did not receive the confirmation email with download link, you can access your downloads from the My Downloads page located under the “My Account” drop-down menu.

If you placed your order within the last 48 hours your tracking information might not be in the USPS system yet. If it has been longer than 48 hours since your purchase please contact the USPS in your area directly.

Yes, you can find our current publicly active coupon codes on our Current Special Offers page. Also, customers can ear bonus coupon codes from making purchases on the site.

No, you are not required to sign up on the website before placing a order. Although, if you are purchasing something that is a digital download signing up is recommended. With having your account you can access much more than you can as a guest. (i.e. Order History, Digital Downloads, Wish-lists, etc.)

We ship orders every Tuesday and Thursday of each week. For US orders, once we have created a shipping label an email is sent to the email you provided at the time of checkout with tracking info of your package. You should receive this email no later than 3 business days from the time of your order. Please be advised that this email may be sent to your spam/junk email folder so be sure to check that and also advise your email service that our email address is not Spam so it does not happen in the future. If you have not received an email containing your tracking info within 3 business days of placing your order then please email sales@earwormentertainment.com for an update on your package.

If you have purchased a digital download you will be notified via email once your purchase is complete. If for some reason you did not receive the confirmation email with download link, you can access your downloads from the My Downloads page located under the “My Account” drop-down menu.

If you placed your order within the last 48 hours your tracking information might not be in the USPS system yet. If it has been longer than 48 hours since your purchase please contact the USPS in your area directly.

Yes, you can find our current publicly active coupon codes on our Current Special Offers page. Also, customers can ear bonus coupon codes from making purchases on the site.

No, you are not required to sign up on the website before placing a order. Although, if you are purchasing something that is a digital download signing up is recommended. With having your account you can access much more than you can as a guest. (i.e. Order History, Digital Downloads, Wish-lists, etc.)

We ship orders every Tuesday and Thursday of each week. For US orders, once we have created a shipping label an email is sent to the email you provided at the time of checkout with tracking info of your package. You should receive this email no later than 3 business days from the time of your order. Please be advised that this email may be sent to your spam/junk email folder so be sure to check that and also advise your email service that our email address is not Spam so it does not happen in the future. If you have not received an email containing your tracking info within 3 business days of placing your order then please email sales@earwormentertainment.com for an update on your package.

If you have purchased a digital download you will be notified via email once your purchase is complete. If for some reason you did not receive the confirmation email with download link, you can access your downloads from the My Downloads page located under the “My Account” drop-down menu.

If you placed your order within the last 48 hours your tracking information might not be in the USPS system yet. If it has been longer than 48 hours since your purchase please contact the USPS in your area directly.

Yes, you can find our current publicly active coupon codes on our Current Special Offers page. Also, customers can ear bonus coupon codes from making purchases on the site.

No, you are not required to sign up on the website before placing a order. Although, if you are purchasing something that is a digital download signing up is recommended. With having your account you can access much more than you can as a guest. (i.e. Order History, Digital Downloads, Wish-lists, etc.)

We ship orders every Tuesday and Thursday of each week. For US orders, once we have created a shipping label an email is sent to the email you provided at the time of checkout with tracking info of your package. You should receive this email no later than 3 business days from the time of your order. Please be advised that this email may be sent to your spam/junk email folder so be sure to check that and also advise your email service that our email address is not Spam so it does not happen in the future. If you have not received an email containing your tracking info within 3 business days of placing your order then please email sales@earwormentertainment.com for an update on your package.